Troubleshooting and Policy Documents

If you are having any issues with registering or using the app, then please visit the OpenPlay Help Centre online - click here If your issue persists please contact us at ueamoves@uea.ac.uk and we will try and resolve your issue as soon as possible.

Troubleshooting and Policy Documents

If you are having any issues with registering or using the app, then please visit the OpenPlay Help Centre online - click here If your issue persists please contact us at ueamoves@uea.ac.uk and we will try and resolve your issue as soon as possible.

What Trackers Can I connect to UEA+Moves?

UEA+Moves takes the activity data from your tracker or wearable, and converts them into points. Check out the table below to get an indication* of the activities each tracker/wearable can track and send to UEA+Moves:

Tracker Steps Running Cycling Swimming
Apple Health (app)
Apple Health (wearable)
Fitbit (wearable)
Garmin (wearable)
Withings (wearable)
Health Connect (Android app)
Samsung Health (Android app) ✓**

*Please note, the table above is a guide only — the activities your app’s tracker or wearable can track may vary depending on its model.

** Waterproof phone and/or wearable required.

Privacy Policy

For privacy polices information from both how we at the University of East Anglia and the UEA+MOVES app developer Open Play will use and hold your data, please refer to the policy links below:

UEA+MOVES PRIVACY NOTICE

OPEN PLAY PRIVACY NOTICE

UEA+Moves-terms-of-use